Feedback and complaints

Draft for legal review. Last updated 16 November 2026.

We want to hear when something could have been better. Feedback helps us improve, and complaints are handled fairly and in confidence.

How to complain

Email hello@menopausedrs.com with what happened, when, and what you would like us to do.

What happens next

• We acknowledge your complaint within 3 working days.
• We aim to send a full response within 20 working days, or explain if we need longer.

If you are not satisfied

We will tell you about the independent review options available to you in our response. Details will be published here before we open.