GP-led menopause care · Manchester & video across the UKEmpower, Thrive, Renew

Questions, answered

If your question isn’t here, email us and we’ll get back to you.

Booking and appointments

When can I book?

We are preparing to open in Manchester. Join the waiting list and we will email you as soon as appointments can be booked.

Do I need a referral from my GP?

No. You can book directly. If your GP would like to refer you, we welcome that too.

Which appointment should I book?

If you are new to us, book an initial consultation. If you already take HRT prescribed elsewhere and want it reviewed, choose an HRT review. If you have a more complicated history, such as a past blood clot, a hormone-sensitive cancer or problems with previous treatment, choose a complex consultation.

Can I choose my doctor?

Yes. You choose when you book, and you will see the same doctor at your follow-ups.

How soon can I be seen?

We aim to see new patients within a week.

Are video appointments as good as face to face?

For most menopause consultations, yes, because the conversation matters most. If you need a blood pressure check or an examination, we will advise how to arrange it.

Who can use video appointments?

Adults anywhere in the UK.

Can I bring someone with me?

Of course. A partner, friend or relative is welcome in person or on the video call.

Do you see patients under 40?

We mainly see people over 40, and younger people when early menopause or premature ovarian insufficiency is suspected.

Do your doctors speak other languages?

Between them our doctors consult in English, Urdu, Hindi and Punjabi.

Is the clinic accessible?

Yes. Our Manchester clinic has step-free access. Tell us about anything else that would help.

Do you see trans and non-binary patients?

Yes. Everyone experiencing menopause is welcome.

Fees and payment

How much does it cost?

The initial consultation is £250 for 60 minutes. Follow-ups and HRT reviews are £140, and a complex consultation is £275.

How do I pay?

A deposit secures your appointment when you book, and the balance is paid after your consultation.

Are prescriptions and tests included?

No. Prescriptions, any blood tests and medicines are charged separately, only when needed, and we always explain costs first.

Can I claim on health insurance?

Some insurers cover menopause consultations. Please check with yours before booking. We can provide an itemised invoice.

Is there a membership or subscription?

No. You pay for each appointment.

Treatment and HRT

Will I definitely be prescribed HRT?

Not necessarily. We discuss every suitable option, hormonal and non-hormonal, and help you decide. Prescribing is always a clinical decision based on your assessment.

Do I need a blood test to diagnose menopause?

Usually not if you are over 45. NICE guidance recommends diagnosing from your symptoms. Tests can help if you are under 45.

Do you prescribe bioidentical hormones?

We prescribe licensed, regulated body-identical hormones where appropriate, as the British Menopause Society recommends. We do not prescribe unregulated compounded “bioidentical” hormones.

Do you offer testosterone?

Yes, where it is suitable. Following NICE guidance, testosterone may be considered for low sexual desire when HRT alone has not helped.

Can my NHS GP take over prescribing?

Once you are settled, we write to your GP recommending they continue your treatment. Most are happy to, though it is their decision.

I already take HRT but still have symptoms. Can you help?

Yes. It is one of the most common reasons people see us. Book an HRT review, or an initial consultation if things are more complicated.

I have had breast cancer. Can you help?

Yes. Book a complex consultation. We can discuss non-hormonal options and liaise with your cancer team or arrange specialist advice where needed.

Privacy and safety

Will you tell my GP?

Only with your consent. We recommend it, so your records stay accurate and safe.

How is my information kept safe?

Your information is handled under UK GDPR, kept securely and never sold. See our privacy notice.

What if I need help urgently?

We are not an emergency service. Call NHS 111 for urgent help, or 999 in an emergency.

Want advice that fits you? Every menopause is different.

Join the waiting list